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Worker Center Associates at NICE engage in a wide range of activities in support of the organization’s programs. As generalists, working across different program areas, they play a critical role in responding to emerging needs and helping the organization have the biggest possible impact on the communities we serve.

We are seeking a highly motivated, committed, and organized colleague who is able to work in a fast-paced, dynamic, and collaborative work environment. The qualified candidate must ensure that activities are conducted professionally, in a culturally-sensitive manner, and consistent with the mission and standards of the organization.

This role requires a willingness to work on-site and during hours most accessible to the community, often early mornings, in the evenings, and on weekends.


  • Temporary through June 30, 2021, with the possibility of extension.
  • Full-Time or Part-Time, with a focus on early morning, evenings and on weekend shifts.
  • Hourly, Non-exempt. 
  • Requires physical presence at the job site(s)
  • Categorized as an essential employee


Duties and activities include but are not limited to the following:

  • Engage in assigned projects and tasks, either within a single functional area or across multiple organizational areas
  • Work closely with supervisor(s) to ensure milestones and project goals are met and deadlines are kept
  • Conduct regular outreach to immigrant communities
  • Greet members, prospective members, and guests
  • Respond to member questions and concerns in a timely and professional manner
  • Check-in members and sign-up new members
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Maintain a caseload of members to support their ongoing individual needs
  • Provide members with a connection to internal and external programs and services, information, and referrals as needed
  • Conduct data entry and help prepare, compile, and submit accurate and timely records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and funding requirements.
  • Maintain a good and safe environment between co-workers, volunteers, and members
  • Assist in maintaining the neatness and cleanliness of the space
  • Assist in managing day-to-day office operations and systems
  • Draft and/or update communications and organizational materials
  • Assist with organizational activities, as needed

Other responsibilities to be determined based on the needs of the organization and the skills and experience of the chosen applicant.


  • Strong knowledge of computer operations (including but not limited to, Google Apps, Zoom, Microsoft Office, etc.)
  • Administrative and organizational skills necessary to carry out job description responsibilities
  • Supports and facilitates positive interaction with others by exhibiting: individual maturity, respect for others, a team-centered approach, and maintenance of confidential information
  • Strong administrative and organizational skills, work independently, meet deadlines, and the ability to perform and prioritize multiple projects
  • Strong communications and interpersonal skills and ability to interact and work effectively with all of the organization's stakeholders (staff, members, partner agencies, etc)
  • Ability to work effectively both independently and in a diverse, multi-office, team environment
  • Dedication and ability to work flexible hours, on evenings and weekends, as needed, to meet client needs, as well as driving to home visits
  • Knowledge of the immigrant community.
  • Bilingual in Spanish and English
  • Ability to work and collaborate with a predominantly Spanish-speaking community


Send us your resume and cover letter to [email protected] with the subject line: Worker Center Associate

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