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Job Post: Relief and Recovery Coordinator

SUMMARY

The Relief and Recovery Coordinator at NICE is responsible for providing oversight of relief and recovery projects and activities, as well as supervision of associates and/or volunteers, in support of the immigrant communities we serve. The qualified candidate is able and willing to work on-site as an essential employee and work occasional evenings and weekends, ensuring that activities are conducted professionally, in a culturally-sensitive manner, and consistent with the mission and standards of the organization. We are seeking a highly motivated, high-performing, and organized colleague who is able to work in a fast-paced, dynamic, and collaborative work environment.

RESPONSIBILITIES

Principle duties and activities include but are not limited to the following:

  • Responsible for the smooth day-to-day operation of NICE’s relief efforts
  • Supervise associate staff and volunteers to ensure consistent care and treatment of members
  • Oversee data collection and management
  • Optimize the overall efficiency of relief and recovery operations 
  • Provide a positive relief and recovery experience to community members we serve, through our financial assistance and food pantry delivery activities, and other services that may arise over time
  • Collaborate with NICE staff to assess engagement opportunities, volunteering needs, and resolving issues that may arise
  • Responds to inquiries, requests for assistance and direction, and any other requests from personnel within a reasonable and timely period
  • Coordinates referrals, service planning, and client documentation for assigned caseload
  • Provide members with connection to internal and external programs and services, information and referral as needed
  • Maintains accurate and timely records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and funding requirements.
  • Document all service transactions in accordance with agency procedure and policy
  • Prepares, compiles, and submits accurate and timely records, files, forms, statistics, and additional relevant information in accord with agency policy, licensing, and funding requirements.
  • Responds to inquiries, requests for assistance and direction, and any other requests from personnel within a reasonable and timely period
  • Ensure milestones are met, and deadlines are kept 
  • Work on special projects and assist with organizational and programmatic activities as needed

Specific goals will be set quarterly, corresponding to each area. Other responsibilities to be determined based on the needs of the organization and the skills and experience of the chosen applicant.

QUALIFICATIONS

  • Bachelor's degree or equivalent combination of education and experience
  • Experience with social services or service/program delivery, and providing leadership to a department, program or service. 
  • Experience in coordinating and/or supervising staff and volunteer activities
  • Ability to manage multiple priorities with strong skills in planning and problem-solving
  • Ability to work effectively both independently and in a diverse, multi-office, team environment
  • Ability to relate well and effectively with diverse groups and individuals
  • Strong administrative and organizational skills, work independently, meet deadlines, and the ability to perform and prioritize multiple projects
  • Strong communications and interpersonal skills and ability to interact and work effectively with all of the organization's stakeholders (staff, members, funders, etc)
  • Dedication and ability to work flexible hours, on evenings and weekends, as needed
  • Bilingual in Spanish and English

TYPE

  • Hourly
  • Full-Time or Part-Time positions available
  • Multiple positions available 
  • Categorized as an essential worker (requires physical presence at job sites)
  • Temporary, through July 31, 2020, with the possibility of extension. 

TO APPLY

Please send the following items to careers@nynice.org with the subject line: Relief and Recovery Coordinator

  • Cover letter
  • Resume

DEADLINE

Application review will begin immediately and continue until the positions are filled.

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