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SUMMARY OF POSITION: The Worker Center Associate will provide support and leadership in NICE’s Worker Center, assisting in three main areas: 1. job dispatch; 2. reception of new members; 3. data processing.

JOB TYPE: Full-time

HOURS: 7am-3pm, Monday thru Friday


  • Greet individuals arriving the Center from 7am-12pm
    • Orient individuals to NICE, the Worker Center, the job dispatch process
    • Register them for trainings, as needed
    • Refer individuals internally and externally
  • Assist in the job dispatch process:
    • Receive calls from employers
    • Produce job orders when jobs and members are matched
    • Fill in for Job Dispatch Coordinator as needed
  • Manage the data for the Worker Center morning activities:
    • Coordinate the data entry for new members, jobs dispatched, job requests, skills trainings
    • Take photos of trainings, meetings
  • Manage physical space:
    • Ensure appropriate supplies on hand
    • Encourage member support in cleaning
  • Support organizational activities, when required
  • Maintain excellent attendance and training records
  • Answer phone calls during office hours and check voicemail when in office
  • Provide interpretation/translation, when required


  • Ability to work and collaborate with a predominantly Spanish-speaking community
  • High emotional intelligence, engaging with at-risk individuals and maintaining confidentiality
  • Strong oral skills in Spanish and English
  • Track record of managing data systems
  • Excellent communication skills with diverse members of the public and staff
  • Demonstrated desire to work as a team
  • Knowledge of computer operations (including but not limited to, Google Apps, Microsoft Office, etc.), as well as copiers, fax machines, and phones
  • Administrative and organizational skills necessary to carry out job description responsibilities


  • 1+ years working with immigrant communities or other vulnerable individuals
  • 1+ years working in a non-profit social service context


Please submit the following documents to with the subject line: Worker Center Associate

  • Cover letter
  • Resume
  • Professional writing sample
  • Three (3) references (at least 2 professional)

Application review will begin immediately and continue until the position is filled.

We are looking for someone to begin as soon as possible.

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