Workforce Development Associate


The Workforce Development Associate supports the Community Job Center operations, which primarily includes -- but is not limited to -- the coordinating job orders and connecting of jobs with workers. Reports to: Workforce Development Manager


Job Responsibilities:

Work Dispatch:

  • Assist employers in coordinating work orders in a respectful manner, while ensuring procedures and advocating for worker's rights, safety, and salary.
  • Organize and coordinate with workers in filling work orders based on the worker's ability/skills, documentation, and other requirements.
  • Ensure the adherence of the agreements and procedures accorded by the Worker Center Committee.
  • Assist with mediation and assistance with any conflicts between workers and employer.
  • Document necessary job order details, input worker's evaluation of job order, as well as a staff evaluation of the employer.
  • Support community relations and participate in outreach (phone, email, internet, in-person) to employers that may be seeking assistance for upcoming jobs.
  • Update workers with current, available job orders.
  • Update online job order list.

Workforce Development Navigation:

  • Assist with inquiries and questions about trainings.
  • Encourage professional development participation.
  • Refer members to appropriate staff member or organization for additional, external assistance.


  • Support the registration of new members, when required.
  • Participate in weekly staff meetings.
  • Answer phone calls during office hours.
  • Record keeping of any external referrals.
  • Provide interpretation/translation, when required.



  • Ability to work and collaborate with a predominantly Spanish-speaking, Latino population.
  • Strong written and oral skills in Spanish and English.
  • Dedication to flexible, early mornings.
  • Knowledge of computer operations (including but not limited to, Google Apps, Microsoft Office, etc.), as well as copiers, fax machines, and phones.
  • Administrative and organizational skills necessary to carry out job description responsibilities.
  • Organizing experience a plus.


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